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Greentealovers Terms And Conditions
is a business of:
850 Napoleon St.
Tel: 516-374-6538

Payments Options
CREDIT CARDS ONLINE: Mastercard, Visa, Amex, JCB, Diners Club
DEBIT CARDS ONLINE: Visa Debit, Switch, Solo
OTHER: Paypal, Cash, Money Order, US Dollar Check

Mail to:
850 Napoleon St.
Woodmere, NY 11598

Note for mail in orders: New York residents must include applicable taxes for mail order on all teaware. (please allow up to 4 working days for clearance before delivery).

Security of Credit/Debit Card Payments
For ordering we will require the following details: Your Name, E-mail address, Credit/Debit Card Number, Expiry Date and Telephone Number. All orders will be delivered to cardholders address unless a preferred delivery address is filled in. All card details are encrypted via our shopping cart software system. This prevents unauthorised access. After processing, all credit/debit card details are removed from computer records/files.

Delivery (postage & packaging)
Upon cleared payment, (credit/debit Cards are immediate, cheques 4 working days). Delivery is by air mail and should be within 7 days.

If you are not satisfied with any of the goods please return them in original condition for a refund within 14 days. Any goods damaged upon delivery please report it to us immediately via e-mail for an immediate replacement.

If goods become out of stock after an order has been taken we will repay the price of the goods or offer an alternative product. You also have the option of accepting a later delivery.

Data Protection
iNo information will be given to or collected by any third party. Information is only collected in relation to purchase orders, registration and email enquiries and this information is used confidentially by ourselves to enhance future service. If you do not wish to be contacted by then please send an email stating "no information" in the subject of the email. All matters relating to privacy or information can be related to us at

Local Taxes and Duties
The customer is responsible for all local duties and taxes where applicable.

Customer Support Number
516-374-6538 between 9am - 5pm weekdays (EST). An answer machine will be in operation to take messages if we are not at the phone. Customer support can also be contacted by E-Mail. Complaints will be dealt with within 2 working days.

Applicable Law and Courts of Jurisdiction
Any purchases or services from is governed by New York State Law will be deemed to have occurred in the United States .

Retention of Title
All goods remain the property of Greentealovers until paid for in full. This does not affect your statutory rights as a consumer.

The placement of an order constitutes an agreement with the Terms and Conditions as displayed.

Copyright 2005 Project Seven Development